Articles, perspectives, and practical thinking from Xemplar

When was the last time you thought getting behind the wheel was a walk in the park! Nowadays it is definitely not, given the ever-increasing traffic…

Many insurers believe that smartphone telematics is relevant only when driving metrics can be used as rating factors in UBI products.

Fear and money are significant motivators to influence behavioral change and works better than simply advise and education.

P&C insurers are required to notify policyholders when their policies are cancelled for any reason. If they do not

Insurers are in a challenging market. Claims are increasing, premium growth is limited, and technology investments are needed to remain competitive, to name a few.

Many insurers give their policyholders very simple mobile apps that only provide policy services like premium payments and ID card downloads.

Usage Based Insurance (UBI) continues to gain momentum in Personal Auto, with many leading insurers offering straightforward safe…

When I talk to insurance carriers, I often hear the following, “We have a mobile app and adoption is disappointing”, or “We already have a customer web portal…

For traditional insurers, once a policy is bound it is ‘wait and see’ if there is a claim. There is little to no connection or collaboration with policyholders…

About a decade ago, a handful of traditional insurance companies began to innovate and offer usage-based insurance (UBI) programs in the U.S.

In the current pandemic, many organizations have struggled to carrying out work that requires their field staff to physically visit prospects…

Digital transformation is revolutionizing the insurance industry, which is quickly catching up with the financial services and banking industry…

Connected vehicle telematics is disrupting how auto insurance is sold and what policyholders expect in terms of a personalized auto insurance experience.

It has been fascinating to watch the development of telematics for driver safety over the past 15 years.